Employee Engagement

As businesses continue to rebuild from the recession, it is important to understand how to engage and retain employees. Treating employees fairly is at the core of meeting this goal. It sounds simple but it’s often not well executed. Businesses see the bottom line and forget the path to the bottom line is the people within the organization.

Costco CEO Craig Jelinek understands how to treat employees fairly. He pays them a wage that sustains and retains them as employees. The industry average is $12.67 per hour compared to Costco’s $20.89 per hour wage. 80% of Costco employees have health insurance compared to 50% of the employees at their biggest competitor, Wal­Mart. As a result of having a living wage and affordable healthcare, they are less stressed, and happier. Jelinek believes that treating employees fairly is the key to creating a healthy economy. He might be on to something with the Costco stock rising as much as 30% since he became CEO. (Source)

There’s no secret formula for treating employees fairly. It’s all about who you hire and promote to leadership positions and how they execute the following:

  • Effective communication of the company mission, vision and values. Leaders need to have a grasp of what the company values in order to hire and manage employees who fit the company culture.
  • Set clear roles and expectations. Employees want to know what they need to do and how what they do fits into the larger company goals.
  • Establish a path to recognition and rewards at all levels of the organization. An effective recognition program will help engage and retain employees.
  • Mentor and coach employees to their individual styles. Not everyone learns the same way. Pairing complementary learning styles during the on boarding stage for example dramatically enhances the process as well as increasing the engagement of the individual. At all levels of training understanding how a person learns is crucial to training effectiveness and productivity.
  • Understand the personality types of employees at all levels of the organization to ensure they fit within the organization.

It’s on this last point where the team at Viatech Global can be most effective for your organization. We believe in helping businesses hire the best, empathetic leaders who treat employees fairly and with respect. We accomplish this by measuring their inherent talent to be leaders. To learn how we can help your organization engage and retain employees, please contact us.

Employers around the globe are increasingly seeking employees who fit a corporate culture over skill set. That’s not to undervalue specific skills and training. Rather it speaks to trending in hiring and training employees. A recent study by Video Arts finds Leadership and Development professionals are training on soft skills more than Leadership development. What does this mean in the workplace?

A shift from hard skills to soft skills indicates the greater recognized value of Emotional Intelligence and good judgement in the workplace. Employers are running on tight budgets with a decreased number of workers as businesses rebuild post-recession. There is no wiggle room for hiring two people instead of one. There’s limited space for employees especially employees who don’t fit in with the team.

Every company has a culture driven not only by the management but by the type of people attracted to that company. Software development companies are famous for their blend of hard skills like programming and soft skills of work ethic and teamwork. They invented working from home and casual Friday. The rest of corporate America is still trying to figure out that trend of empowerment and engagement.

Soft skills are often overlooked for the fact that they are difficult to measure. You can’t directly measure work ethic or teamwork but you can measure output of production. Developing soft skills unleashes a power to motivate employees to be more productive. Allowing employees to work autonomously under a shared vision can easily result in the team members pulling all-nighters to complete a project- just like the software programmers have been doing for years.

A business that values soft skills, including individual recognition and treating employees as people first and employees second, may look, at least to outsiders, a bit chaotic and mismanaged, but the results are nothing short of amazing! The reality may be that the CEO is sitting in the middle of the production floor his or her employees. The CEO wants to be heard and seen and isn’t afraid to address employee concerns. This eliminates rumors and negativity from spreading across the organization.

Your business may not be fully embracing what is described above- at least not all in one day or week or even year. The point is to value employees and prospective employees as more than just their skills and/or college degree.

.

The workplace is a changed environment and we understand the challenges faced by organizations as a result of these changes. We’re no longer in a “climb the corporate ladder” environment; employees are ready for positions to open – and not at your organization. They understand the value of change and so should you. At Viatech Global we’re helping employers identify, engage and retain the right employees. We’re also helping resolve workplace issues among employees through our value science tools. Many employers are seeking cost-effective ways to re-build employee engagement.

We offer the following five reasons it will benefit the bottom line to work with us:

1.       Build and retain strong teams: Through our series of value science tools we are able to identify the key players of the organization. They may be different than who you perceive your leaders to be and that’s okay. We will help you create and re-create engaged teams who stay with your organization when others may leave.

2.       Cost effective employee training: One of our greatest assets is that we want to train your trainers on how to effectively utilize value science tools to create teams that are engaged and productive. We provide a variety of resources and certification through our certification program, ongoing classes, workshop materials and more.  Viatech University

3.       Value Science Tools: Our suite of assessments provides an in-depth view of employees’ strengths, behaviors and values. Not only will they learn about themselves through the process, your management team will learn how to effectively utilize employees.

4.       Cost savings and increased productivity: Review our case studies to see for yourself how our consulting services and programs help increase productivity and decrease costs at an array of organizations. Our client Memorial Hermann demonstrated approximately $42 million in annualized savings in their system of 27,000 employees.  https://www.viatechglobal.com/praise/success-stories/

5.       FREE Assessment: You can’t beat FREE! Please visit our website, fill out the information on  Viatech Global Free Assessment to receive a complimentary assessment and evaluation.

We value your time and desire to have you make an informed decision about working with us.

Please contact us for additional information and resources via phone at 505-765-9903 or 800-494-5218, via email at info@viatechglobal.com.

read more

Wow, the buzz today is all about “Ghosting” – not showing up for an interview or even for work. Quitting without notification. Some blame the tight labor market giving talent many choices, some blame no job loyalty, others just say bad manners due to unethical behavior.

Part of this is the chickens coming home to roost. For many decades companies have forgone what was present in the 50’s and 60’s (anybody remember those?) when parental guidance supported loyalty and companies provided some security. Then pensions went away, job protections disappeared, attention to workers well-being and happiness abated all to the effect of “why should I care about the company I work for, they could give a s*** about me.”

Some of the advice to employers is to realize it is the new normal and just keep recruiting when, in fact, they have some culpability. To some extent, they have created the problem by not nurturing a culture that embraces people, helping them to develop along a path that satisfies both sides, selecting and training managers to be less autocratic and more open, being clear about company values and mission plus living them. These practices are embraced by companies like Google and Google does not seem to have a ghosting problem. If they do have a ghosting problem in some areas, I’ll venture it is because the principles laid out in the Book How Google Works are not effectively applied.

As an assessment provider we promote the use of these very insightful tools to not only guide the selection and hiring process, but continued use to integrate new employees into an organization, understand and implement development paths that serve both interests, even if that means helping them find a more suitable position in the organization or helping them find a position in another company.

Changing a company culture is very difficult. It requires great leadership, great managers, a clear promotion path and living the values and mission. The pinnacle of this effort is in the selection and mentoring of great leadership and management. For both of those positions it is not entirely about training and development. It is just as important to determine the innate desire to rise above all others. Understanding the personality; the feelings, thoughts, and behaviors is critical to promoting the highest talent to those levels.

Let’s start a conversation

Scroll to Top