Performance Gap Indicator
Are you looking for a company-wide assessment that provides a broader range of insights than the typical “company culture” instrument? Would it be helpful if this same assessment also tracked improvement and measured ROI? The new Performance Gap Indicator (PGI) empowers trainers with an assessment that evaluates FIVE company-wide performance areas, plus separate reporting for initial analysis and subsequent followup analysis, so you can objectively track progress and demonstrate real ROI.
“The Performance Gap Indicator (PGI) is a remarkable assessment to (a) get your foot in the door, and (b) provide an organization with a MRI of what’s ailing it. Once the “MRI” is completed, consultants and trainers will know which departments and professionals require training AND which Core Assessments to use with them.”
“It’s the perfect company-wide (or department wide) assessment to “set the table” for your training initiatives with laser targeted accuracy and objective insights.”
~ Dr. Tony Alessandra
More than a one-dimensional company culture tool, the PGI assessment measures an organization’s “gaps” across five key performance areas:
Culture – The written and unwritten set of values, beliefs and behaviors which determine how your company’s employees interact with one another, with customers, and with vendors.
Training – The process of providing leaders and teams the tools, time and guidance to master their responsibilities based upon your company’s stated performance standards.
Leadership – The direction, clarity, and accountability which inspires and empowers others to reach the vision.
Service – The ability to consistently exceed customer expectations which generates repeat and referral business by providing exceptional service.
Operations – The process, systems and procedures required to consistently conduct your business a the highest level of efficiency and effectiveness.
How to integrate PGI and enhance your assessment-driven practice:
1. [Initial Analysis] Administer the PGI Diagnostic to an entire company (or department) for a complete report on the organization’s current status across the five key performance areas: Culture, Operations, Leadership, Training, and Service.
2. [Action Steps] Recommend and launch individual coaching and/or group training initiatives that address the performance gaps identified by the PGI Diagnostic report. These initiatives enable consultants and trainers to offer laser-targeted solutions leveraging individual assessments (DISC, Motivators, EIQ-2, etc.), team reports, benchmarking and other instruments.
3. [Followup Analysis] Additionally, you can administer the PGI Pulse after completing individual coaching and/or group training initiatives (ex. 6-months, 12-months). Continually administer the PGI Pulse report to track ongoing company-wide progress during extended consultative relationships. Consultants can also administer the PGI Pulse at conclusion, to provide their client organizations with demonstrable ROI.